Things you’ll need to know

Advance Medical Directives, Living Will, Power of Attorney

At Mountains Community Hospital our mission is to work with patients and their families throughout their hospital stay so that they have the education, resources, and support they need as they prepare for discharge from our facility. This includes providing the guidance and information these families and patients need to complete their recovery at home, relieve stress, and stay on a trajectory for good health following their illness or procedure. Giving patients these tools and knowledge is part of the comprehensive care we are dedicated to providing each and every one of our patients at Mountains Community Hospital.

We are ready to provide guidance with:

Extended care facility placement

Home health

Medical equipment



Meals on Wheels

Financial options

Community support programs and resources


Advance directives

Emergency Response System

Advance Directives are written instructions such as a living will or durable power of attorney for healthcare that communicate your wishes regarding treatment decisions in the event you become incapacitated and unable to make those decisions yourself.

Living wills provide direction regarding life-prolonging procedures and are only acted upon if the patient has a terminal condition, end-stage (irreversible condition) or is in a persistent vegetative state.

A healthcare power of attorney is someone you appoint to make treatment decisions for you if you are unable to do so. Before appointing a healthcare power of attorney, you should discuss your wishes with the person you choose to ensure that they understand your wishes and would be willing to carry them out.

A durable power of attorney for healthcare should not be confused with a financial power of attorney. A healthcare durable power of attorney relates only to healthcare decision-making and provides no authority to make financial decisions. You may choose different people for assistance with your healthcare and financial decisions.

Your caregivers will ask if you have completed Advance Directives so that we know your wishes in the event you become incapacitated. You can consult with an attorney or our Advance Directives Consultant to assist you with completing them if necessary. When there are no Advance Directives, the Illinois Surrogacy Act allows for the appointment of a person in order of availability, such as your guardian, spouse or adult child, etc., to make medical decisions on your behalf.

Social Services Department Hours:

Our Social Services Manager is Gloria Fernandez, Monday through Friday 8:00 am to 4:30 pm. She can be reached at (909) 436-3015 or and is available to assist with

For your convenience, you can follow the links below to view and download a variety of instructions and forms related to Advance Directives.

Advance Directives   |   Wills     Durable Power of Attorney for Health Care

Interpretor Services

Interpretor services are available at MCH. The hospital contracts with CyraCom International, Inc.
520-745-9447 ext. 1802

Pastoral Care Services

Mountains Community Hospital has a visiting pastor, Rev. Randy Buecheler (find out his hours and availability). In addition, there are a few lay people who visit the Med/Surg wing as well as the Skilled Nursing Facility, offering to celebrate holy communion with patients and residents.

Complaints / Grievances

Complaints and/or grievances can be made through our Quality Control Manager, Denise Cummins. She can be reached at (909) 436-3301 or

Emergency Resources

Living on “the mountain” is wonderful, but takes a little extra preparedness, and in the event of a public health emergency or natural disaster, you want emergency information at your fingertips. Click the Emergency Resource button below for a comprehensive directory of emergency phone numbers, websites, webcams, weather and radio communications, compiled by MTARA (Mountain Top Amateur Radio Association).